Please provide at least a forty-eight (48) hour notice prior to canceling or changing an appointment. First cancellation — Credit card will be charted at 50% of total salon services booked. Second cancellation — Credit card will be charged at 100% of total salon services booked. Third cancellation — Credit card will be charged at 100% of total salon services booked. In addition, the privilege to pre-book salon services is forfeited and only day of salon services may be reserved. No call no show - Credit card will be charged 100% of the total salon services booked. *If you cancel less than 48 hours in advance of your appointment due to a contagious illness, you will be charged 50% of total salon services and it will be credited to your next appointment with the same service provider only. Credits last 12 months. Cancellations less than 48 hours of your appointment NOT due to contagious illnesses your credit card will be charged at 50% of the total salon services booked with not credit. ‍ Late Policy ‍We have a grace period of 15 minutes for the client and the stylist. If you're more than 15 minutes late to your appointment it will count as a cancellation.